What makes Australia so special ?
The feeling of liberty, wilderness and vastness are unlike any others in Australia. To the other side of the World from Europe, it is a totally different atmosphere. One of the specificities is the customer service regarding the price in Australia. It is an expensive country and European travellers expect to get a service at the level of the money they spend. But in Australia, service is still a relative concept and its quality can vary depending towns and states. That’s why some clients can be surprised. This is the same with hotels : the rating system is different to the ‘’stars’’ in Europe. Our work is to advise all travel agencies about it, so their clients know what to expect and cannot be disappointed by their trip.
You also have the currency fluctuations between euro and Australian dollar who play a significant role. The exchange rate is good for Europe these days, which is helpful ! The Across Group spread in Europe, Australia, New-Zealand and Vanuatu.
In Australia, you have to be close to your suppliers to maintain a quality relationship. That is what we do at ACROSS. Our team works closely with local providers to always gives the best answers to customers and travel agents expectations. We are able to build a tailor-made itinerary in real time. In conclusion, With a deep passion, a rich and long experience dedicated to this unique continent called Australia, our main goal is to make our clients having unforgettable experiences.
Our company ACROSS – literally « across » a region, an island, a country, a continent – is the important and necessary link between travel agents and final customers, enabling them to enjoy dream destinations at their best. See you soon in Australia and Oceania !